Software Engineer / Greer, SC
Bryan
Wiggins.
Software built with a systems mindset and a human point of view.
I’m a software engineer based in Greer, South Carolina. My path into engineering began in technical support, moved through systems performance and application engineering, and now spans software development and integrations.
FIG. 01 / THE PERSON BEHIND THE CODEBASED IN SOUTH CAROLINA ↗
01 A little perspective
From the first support ticket to the next line of code.
My experience crosses technical support, systems performance, application engineering, and software engineering. Each step informs the next: understanding the problem, the people, and the technology behind it.
More about my path02 The journey so far
Work, over time.
From supporting people and systems to building software: a career shaped by understanding how the pieces fit together.
Software Engineer
ChiroHD
Programmer II
Johnson & Johnson
Software Engineer
ClickDimensions
Worked on platform and third-party API integrations using Azure Functions and Dynamics CRM; participated in development sprints, QA, and resolving integration issues.
Application Engineer
ClickDimensions
Supported customer issues and built Angular and .NET internal tools, Azure Functions integrations, nightly syncs, and product features.
Systems Performance Engineer
ClickDimensions
Troubleshot Dynamics CRM configuration, integrations, and performance; worked on migrations, SSIS and SQL reporting, C#/.NET utilities, and Zendesk and Jira automation.
Technical Support Specialist Tier II
ClickDimensions
Handled advanced support and CRM issues, and provided guidance to Tier I specialists.
Technical Support Specialist
ClickDimensions
Supported customers through remote troubleshooting of CRM configuration, integrations, and performance.
Systems Engineer Intern
VC3
Troubleshot customer issues remotely.
iCare Technician
University of South Carolina
Provided computer technical support for students.
03 The toolkit
Ways of working.
Tools and practices represented in my professional experience and credentials.
Cloud & integrations
- AWS
- Serverless Framework
- Microsoft Azure
- Azure Functions
- Dynamics CRM
Application & data
- Angular
- .NET
- C#
- SQL
- SSIS
Support & operations
- Jira
- Zendesk
- Kibana
- Customer support
Applied AI
- Retrieval-Augmented Generation (RAG)
- Agentic AI Development
04 Along the way
The foundations.
Education, continued learning, and recognition.
Education / 2011–2015
University of South Carolina
B.S., Integrated Information Technology
Student member, Association of Information Technology Professionals
Recognition / Jan 2017
Support Specialist of the year
ClickDimensions
Volunteer / Listed from Sep 2012 on LinkedIn
ITEC 343 Teaching Assistant
University of South Carolina
Certifications / Ongoing learning
Applied AI Engineering
Gauntlet AI · Issued Mar 2026
Foundational C
freeCodeCamp · Issued Sep 2023
Microsoft Certified: Azure Fundamentals
Microsoft · Issued May 2021
Expired May 2023Microsoft Certified: Dynamics 365 Fundamentals
Microsoft · Issued Mar 2021
The next conversation
Let’s make an
introduction.
Interested in connecting? The best place to reach me is LinkedIn.
Connect on LinkedIn